Ordercube: smart waiter call system which helps to increase your revenue and manage the staff shortage.
All-In-One-Tool for every restaurant table
Developed for tough everyday life in gastronomy - Made in Germany
Digital solution for hospitality
Assistance for service staff
The basic function of the Ordercube, the waiter call, is easily explained: if guests want to order or pay, they simply tap on SERVICE or PAY. The Ordercube then changes its colour what makes it easy for waitstaff to recognise which guest wants service. At the same time a notification in the Ordercube app appears and informs the service directly on their smart device e.g. smartwatch about the call.
State of the Ordercubes is mirrored at the table plan on the Ordercube app to any number of terminals. This works via Bluetooth beacons located on the bottom of the tables - allowing the Ordercubes to determine on which table they are located. Therefore, Ordercubes may be flexibly placed on any table.
The Ordercube app is available as web app and mobile app, which runs on any mobile devices like tablets, smartphones and smartwatches.
The Ordercube does not take away additional space on the restaurant table, but replaces something that is already there: the candle. The candle function is fully customisable: colours, brightness and flicker intensity can be adjusted. In addition, the cube has a brightness sensor that automatically adjusts it to ambient lighting. The Ordercube remains clearly visible even in bright sunlight on the terrace.
Tables can be marked as reserved - they will then be shown accordingly not only in the table plan: even the Ordercube itself is set to grey and cannot be operated until the waitstaff activates the Ordercube directly or the table via the app.
The Ordercube features several levels of protection against theft: leaving the network and movement initially triggers a discrete warning for guests and, in case movement continues, an alarm to the staff. Sensitivity of the protection can be fully adapted to the restaurant’s needs.
The Ordercube is the only product in the world that can measure average wait times, thus implying quality of service. It also generates additional statistics, allowing restaurant managers to optimise staff planning and operations even further.
Furthermore owners and management can be notified by push notifications when the restaurant experiences increased activity. In addition, all table states and statistics can also be accessed on the go.
External apps like digital menu, online ordering and contactless payment can be integrated in the Ordercube system. The guest then can open these via NFC technology. just holds his NFC enabled smartphone over the Ordercube and a landing page is shown, where the guest can chose between different options the manager set up before.
The Ordercube system can easily get implemented into POS systems. This works with our Global API, an interface that allows the external system to receive information like Service/Pay from Ordercube database and show these on the POS device.
The Ordercube has been developed for the tough everyday life in the restaurant business and is therefore splash-proof, shock-resistant and has high-quality dirt-repellent stainless steel applications. The inductive charging station is useable both single and in groups of up to 20 stations, so that they can be placed individually and space saving.
UNLIMITED RANGE
The Ordercube system is based on Bluetooth Smart 4.0 technology and establishes a stable, flexible and fast Bluetooth mesh network. Each Ordercube is a repeater in itself, making the range unlimited. Depending on the set-up, a distance of up to 50 metres to the next Ordercube is possible. The number of Ordercubes is not a barrier either.
80x80x80 mm
300g
Running time 45h
Charging time 6h
As experience shows the Ordercube system affects the restaurant experience in a positive way: for guests, waitstaff and restaurant manager. Ordercube increases the guest satisfaction in restaurants, hotels and bars due to less waiting time and a relaxed atmosphere. Additionally the waitstaff is happier and more motivated and last but not least the revenue increases due to more orders.
Thanks to the maximum possible overview guaranteed by the Ordercube system. Due to the fast service the guests feel royally treated.
Faster service and good mooded staff lead to higher customer satisfaction. Resultant the guests give better ratings.
Due to more orders and higher table frequency in busy periods. 80% of additional orders are high-margin beverage sales.
Indispensable for more revenue.
I recommend it to every restaurant owner without exception.
The customer satisfaction is higher due to the fact, that my service staff is even closer to the guest now.
Alone because of the candle replacement the cubes pay for themselves within short time.
The most common questions and answers about the Ordercube system can be found here. And if you don’t find them, feel free to ask us via e-mail, phone or WhatsApp!
Yes, colours, brightness, time intervals, theft protection as well as messages (push notifications) may be set individually via the Ordercube app.
Please contact us for a personal offer.
Yes, the Ordercubes are splashproof and may be used outside without hesitation. In addition, the Ordercubes have light amplifiers that can be switched on in SERVICE or PAY mode to win the battle against sunlight.
The Ordercube system relies on bluetooth beacons, which must be placed on the bottom of the restaurant tables as table identifiers.
Depending on the brightness settings, an Ordercube lasts on average 45 hours without having to be charged.
A charging station is useable both single and in groups of up to 20 stations and fully charges the cubes simultaneously in 6 hours.
No, the Ordercube system requires a device which is not included in the supply. The minimum requirements for an iOS device (tablet or smartphone) are: iPhone 8 // iPad 2018 // iPad Mini 4 // iPad Air 2 (iOS 12+) or newer devices. The minimum requirements for an Android device (tablet or smartphone) are: Android 8 or newer devices.
The Ordercube is manufactured in Munich and the surrounding area and is therefore a product made in Germany.
Yes, thousands of Ordercubes are already in use in restaurants, bars, lounges and hotels.
With the Ordercube app, average waiting times, workload, average sequence duration, sequence duration per table, average number of interactions and average number of active waitstaff can be analysed.
The Ordercube app only collects anonymous data to provide restaurant owners with statistics.
Due to poor experiences in the past, we are not sending out any samples. But in our flexible FLEX model you have the opportunity to send the Ordercubes back until the end of every month, in case you are not convinced.
There is a minimum purchase quantity of 10 Ordercubes. There are no limits beyond that.
The Ordercube system requires at least one device (tablet or smartphone) that is connected to Wi-Fi. The device must not automatically switch to stand-by in case of inactivity so that the Ordercube app can always run in the foreground. The minimum requirements for an iOS device are: iPhone 8 // iPad 2018 // iPad Mini 4 // iPad Air 2 (iOS 12+) or newer devices. The minimum requirements for an Android device are: Android 8 or newer devices.
The Ordercube system is much more than a waiter call system. Besides the analogue waiter call lamp the Ordercube waiter call works with a app with live tableplan, wait time, different notifications for “Pay” and “Service”, statistics and much more. Compared to conventional pagern the Ordercube also impresses with modern design and the candle replacement on the table. Since lately there is also an option to integrate other digital tools to the Ordercube: e.g. digital menu, online ordering and payment, feedback form. All these features make the Ordercube unique.
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+49 89 9545 701 25
hello[AT]ordercube.de
Opening hours (phone):
Monday - Friday: 09:00 AM - 6:00 PM (CET/CEST)
Tens of thousands of guests use thousands of Ordercubes daily.
