great service starts with ordercube

Ordercube: smart waiter call system which helps to increase your revenue and manage the staff shortage.

8+ features in one product

All-In-One-Tool for every restaurant table

Developed for tough everyday life in gastronomy - Made in Germany

Digital solution for hospitality

Assistance for service staff

Waiter call system
Table map & overview
LED candle
Reservation function
Theft protection
Tools for management
NEW
NFC function
NEW
Global API
Technical features
MORE TO COME!

The most intuitive
waiter call system

The basic function of the Ordercube, the waiter call, is easily explained: if guests want to order or pay, they simply tap on SERVICE or PAY. The Ordercube then changes its colour what makes it easy for waitstaff to recognise which guest wants service. At the same time a notification in the Ordercube app appears and informs the service directly on their smart device e.g. smartwatch about the call.

 | 

Table plan for
maximum overview

State of the Ordercubes is mirrored at the table plan on the Ordercube app to any number of terminals. This works via Bluetooth beacons located on the bottom of the tables - allowing the Ordercubes to determine on which table they are located. Therefore, Ordercubes may be flexibly placed on any table.
The Ordercube app is available as web app and mobile app, which runs on any mobile devices like tablets, smartphones and smartwatches.

 | 

An innovative
candle replacement

The Ordercube does not take away additional space on the restaurant table, but replaces something that is already there: the candle. The candle function is fully customisable: colours, brightness and flicker intensity can be adjusted. In addition, the cube has a brightness sensor that automatically adjusts it to ambient lighting. The Ordercube remains clearly visible even in bright sunlight on the terrace.

 | 

Reservation
function

Tables can be marked as reserved - they will then be shown accordingly not only in the table plan: even the Ordercube itself is set to grey and cannot be operated until the waitstaff activates the Ordercube directly or the table via the app.

 | 

Sophisticated
theft protection

The Ordercube features several levels of protection against theft: leaving the network and movement initially triggers a discrete warning for guests and, in case movement continues, an alarm to the staff. Sensitivity of the protection can be fully adapted to the restaurant’s needs.

 | 

tools for
management

The Ordercube is the only product in the world that can measure average wait times, thus implying quality of service. It also generates additional statistics, allowing restaurant managers to optimise staff planning and operations even further.
Furthermore owners and management can be notified by push notifications when the restaurant experiences increased activity. In addition, all table states and statistics can also be accessed on the go.

 | 

open external apps
via nfc TECHNOLOGY

External apps like digital menu, online ordering and contactless payment can be integrated in the Ordercube system. The guest then can open these via NFC technology. just holds his NFC enabled smartphone over the Ordercube and a landing page is shown, where the guest can chose between different options the manager set up before.

 | 

INTEGRATE ORDERCUBE
with our GLOBAL API

The Ordercube system can easily get implemented into POS systems. This works with our Global API, an interface that allows the external system to receive information like Service/Pay from Ordercube database and show these on the POS device.

 | 

Technical features

The Ordercube has been developed for the tough everyday life in the restaurant business and is therefore splash-proof, shock-resistant and has high-quality dirt-repellent stainless steel applications. The inductive charging station is useable both single and in groups of up to 20 stations, so that they can be placed individually and space saving.

UNLIMITED RANGE
The Ordercube system is based on Bluetooth Smart 4.0 technology and establishes a stable, flexible and fast Bluetooth mesh network. Each Ordercube is a repeater in itself, making the range unlimited. Depending on the set-up, a distance of up to 50 metres to the next Ordercube is possible. The number of Ordercubes is not a barrier either.

DIMENSIONS

80x80x80 mm

300g

BATTERY

Running time 45h

Charging time 6h

 | Request

SIMPLY MORE ORDERS

As experience shows the Ordercube system affects the restaurant experience in a positive way: for guests, waitstaff and restaurant manager. Ordercube increases the guest satisfaction in restaurants, hotels and bars due to less waiting time and a relaxed atmosphere. Additionally the waitstaff is happier and more motivated and last but not least the revenue increases due to more orders.

Guests

80%

Less waiting time

Thanks to the maximum possible overview guaranteed by the Ordercube system. Due to the fast service the guests feel royally treated.

Waitstaff

40%

More tips

Faster service and good mooded staff lead to higher customer satisfaction. Resultant the guests give better ratings.

Restaurant owners

19%

increase revenue

Due to more orders and higher table frequency in busy periods. 80% of additional orders are high-margin beverage sales.

Indispensable for more revenue.
I recommend it to every restaurant owner without exception.
The customer satisfaction is higher due to the fact, that my service staff is even closer to the guest now.
Alone because of the candle replacement the cubes pay for themselves within short time.

Learn more about
our customer experiences.

Success stories

Questions?

The most common questions and answers about the Ordercube system can be found here. And if you don’t find them, feel free to ask us via e-mail, phone or WhatsApp!

Q:

Can I set the colours/brightness/time intervals etc. of the Ordercube?

A:

Yes, colours, brightness, time intervals, theft protection as well as messages (push notifications) may be set individually via the Ordercube app.

Q:

How much is an Ordercube?

A:

Please contact us for a personal offer.

Q:

Can I use the Ordercubes outside also?

A:

Yes, the Ordercubes are splashproof and may be used outside without hesitation. In addition, the Ordercubes have light amplifiers that can be switched on in SERVICE or PAY mode to win the battle against sunlight.

Q:

How do the Ordercubes recognise to which table they are assigned?

A:

The Ordercube system relies on bluetooth beacons, which must be placed on the bottom of the restaurant tables as table identifiers.

Q:

How long does the Ordercube’s battery last?

A:

Depending on the brightness settings, an Ordercube lasts on average 45 hours without having to be charged.

Q:

How long does it take to charge the Ordercube?

A:

A charging station is useable both single and in groups of up to 20 stations and fully charges the cubes simultaneously in 6 hours.

Q:

Is a tablet for the Table Overview included in the supply?

A:

No, the Ordercube system requires a device which is not included in the supply. The minimum requirements for an iOS device (tablet or smartphone) are: iPhone 8 // iPad 2018 // iPad Mini 4 // iPad Air 2 (iOS 12+) or newer devices. The minimum requirements for an Android device (tablet or smartphone) are: Android 8 or newer devices.

Q:

Where is the Ordercube made?

A:

The Ordercube is manufactured in Munich and the surrounding area and is therefore a product made in Germany.

Q:

Is the Ordercube already in use?

A:

Yes, thousands of Ordercubes are already in use in restaurants, bars, lounges and hotels.

Q:

What kind of statistics does the Ordercube app provide?

A:

With the Ordercube app, average waiting times, workload, average sequence duration, sequence duration per table, average number of interactions and average number of active waitstaff can be analysed.

Q:

What data does the Ordercube app collect?

A:

The Ordercube app only collects anonymous data to provide restaurant owners with statistics.

Q:

Can I test the system or purchase a sample?

A:

Due to poor experiences in the past, we are not sending out any samples. But in our flexible FLEX model you have the opportunity to send the Ordercubes back until the end of every month, in case you are not convinced.

Q:

What are the minimum/maximum units of Ordercubes that I can order ?

A:

There is a minimum purchase quantity of 10 Ordercubes. There are no limits beyond that.

Q:

What requirements must be fulfilled to use the Ordercube system?

A:

The Ordercube system requires at least one device (tablet or smartphone) that is connected to Wi-Fi. The device must not automatically switch to stand-by in case of inactivity so that the Ordercube app can always run in the foreground. The minimum requirements for an iOS device are: iPhone 8 // iPad 2018 // iPad Mini 4 // iPad Air 2 (iOS 12+) or newer devices. The minimum requirements for an Android device are: Android 8 or newer devices.

Q:

What advantages does Ordercube have over other waiter call systems or pagers?

A:

The Ordercube system is much more than a waiter call system. Besides the analogue waiter call lamp the Ordercube waiter call works with a app with live tableplan, wait time, different notifications for “Pay” and “Service”, statistics and much more. Compared to conventional pagern the Ordercube also impresses with modern design and the candle replacement on the table. Since lately there is also an option to integrate other digital tools to the Ordercube: e.g. digital menu, online ordering and payment, feedback form. All these features make the Ordercube unique.

VELTINS

Brauerei C. & A. VELTINS, founded in 1824, is a family-owned brewery renowned for its premium Pilsener and dedication to quality. With a diverse range of products, including non-alcoholic beers and innovative beer mixes, VELTINS stands for tradition and excellence. Our partnership with VELTINS ensures that customers enjoy the finest brewing craftsmanship, backed by shared values of quality, passion, and sustainability. Together, we bring an exceptional beer experience to every occasion.

SO’USE

SO’USE revolutionizes hospitality with a seamless digital ordering and payment system—no app, no waiting. Guests scan a QR code, order, and pay effortlessly, while businesses streamline operations and boost efficiency. Through our partnership with SO’USE, we bring smart, future-ready solutions to modern dining.

DAN-IT

Dan-IT is a full-service IT provider specializing in service robots for the hospitality, hotel, and retail sectors. Their comprehensive approach includes consultation, sales, initial setup, and ongoing maintenance, ensuring seamless integration and optimal performance. By partnering with Dan-IT, we offer our clients cutting-edge robotic solutions that enhance operational efficiency and elevate customer experiences.

MIB

The Mittelstand in Bayern e.V. (mib) is an independent business association representing Bavaria’s small and medium-sized enterprises in the economy, society, and politics. Members benefit from international networks, consulting services, and exclusive advantages. Our partnership with mib provides access to a strong support system for sustainable growth and success.

Brauerei C. & A. VELTINS, founded in 1824, is a family-owned brewery renowned for its premium Pilsener and dedication to quality. With a diverse range of products, including non-alcoholic beers and innovative beer mixes, VELTINS stands for tradition and excellence. Our partnership with VELTINS ensures that customers enjoy the finest brewing craftsmanship, backed by shared values of quality, passion, and sustainability. Together, we bring an exceptional beer experience to every occasion.


We are here for you.

Ordercube GmbH
Josef-Neumeier-Str. 15b
85664 Hohenlinden
Bavaria, Germany

+49 89 9545 701 25
hello[AT]ordercube.de


Opening hours (phone):
Monday - Friday: 09:00 AM - 6:00 PM (CET/CEST)

BE PART OF HUNDREDS RESTAURANTS, HOTELS, LOUNGES & BARS,
WHICH REDUCED THEIR AVERAGE WAITING TIME TO 57 SEC.

Tens of thousands of guests use thousands of Ordercubes daily.