Smart Waiter Call System to improve service quality, optimize revenue, and mitigate staff shortages

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Ready to order - but no waiter in sight: This classical scenario can happen even with the best of service staff. Especially if guests then change their minds to order, revenue is lost.

Here's how Ordercube helps

WAITERCALL

TABLEPLAN

LED CANDLE

FOODRUNNER & PAGER

THEFT PROTECTION

TECHNICAL STATS

Watch Video

I recommend it to every restaurant owner without exception

Denis Faroß

Café Eins

Find out how Ordercube might impact your gastronomy:

Amount of tables

Amount of guests per table

Service quality estimate

3 / 5

I agree that waiters keep potential tip increase

GUESTS

WAITING TIME

- 80%

The time a guest waits to be served. Approximate estimate based on customer experiences.

WAITSTAFF

TIPS

+ 40%

Additional gratuity waitstaff may receive due to improved service efficiency and guest satisfaction.

RESTAURATEURS

REVENUE

+ 19%

Potential increase in daily revenue through faster table turnover and enhanced service quality.

GUESTS

SERVICE QUALITY

+ 39%

Improvement in overall service experience as perceived and rated by restaurant guests.

GUESTS

POSITIVE REVIEWS

+ 14%

Additional positive online reviews expected from enhanced guest satisfaction and service efficiency.

RESTAURATEURS

MORE ORDERS

+ 36

Extra orders per day achieved through improved service efficiency and enhanced guest experience.

The most common questions and answers about the Ordercube system can be found here.

And if you don't find them, feel free to ask us via email, phone or WhatsApp!

Q: Can I set the colours/brightness/time intervals etc. of the Ordercube?

A: Yes, colours, brightness, time intervals, theft protection as well as messages (push notifications) may be set individually via the app.

Q: How does Ordercube help with staff shortages?

A: It optimizes workflows and reduces staffing needs by providing live table overview and chronological notifications, allowing servers to manage more tables efficiently.

Q: Can I use the Ordercubes outside also?

A: Yes, Ordercubes are weather-resistant and designed for both indoor and outdoor use, perfect for terraces, gardens, and outdoor dining areas.

Q: How do the Ordercubes recognise to which table they are assigned?

A: Each Ordercube has a unique ID that can be easily configured through our app to assign it to specific tables in your restaurant layout.

Q: How long does the battery last and how do I charge the Ordercubes?

A: The Ordercube battery typically lasts 2-3 weeks with normal usage. They can be charged using the included wireless charging station or USB-C cable. Low battery notifications are sent to your app.

Q: How long does charging take?

A: The charging station fully charges cubes in 6 hours and can connect up to 20 stations.

Q: Is a tablet included?

A: Yes, tablets are included with orders, plus one smartwatch per 10 cubes.

Q: Where is the Ordercube manufactured?

A: In Munich and surrounding areas—a "Made in Germany" product.

Q: Are Ordercubes currently in use?

A: Yes, approximately 10,000 units operate in restaurants, hotels, bars, and cafés.

Q: What statistics does the app provide?

A: Average wait times, occupancy rates, sequence duration, interactions, and active server counts.

Q: What data does the app collect?

A: Only anonymized data for statistical reporting to restaurant owners.

Q: Can I test or purchase samples?

A: No samples are sent; trial periods may be arranged individually.

Q: What's the minimum order quantity?

A: Minimum 10 Ordercubes; no maximum limit.

Q: What are the system requirements?

A: One internet-connected device running the app. iOS: iPhone 8+, iPad 2018+, iOS 12+.

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We are here for you

Ordercube GmbH

Hochfeldstraße 7

85567 Grafing b. München

Bavaria, Germany

+49 89 9545 701 25

hello@ordercube.de

Opening Hours

Monday - Friday

09:00 AM - 06:00 PM

(CET/CEST)

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